IT Support Specialist
Keep Your Business Running Without IT Disruptions
Every business depends on technology, and when issues arise, productivity suffers. Hiring locally can cost $55K–$65K/year for this role.
Staffwiz connects you with knowledgeable remote IT Support Specialists who provide troubleshooting, system maintenance, and user support — for up to 80% less.
Key Responsibilities for This Role
Provide technical assistance and support for hardware, software, and network issues
Respond to and resolve helpdesk tickets in a timely manner
Install, configure, and update systems and applications
Maintain system security and perform routine monitoring
Assist with onboarding and IT setup for new employees
Essential Skills, Tools, and Competencies
Strong knowledge of Windows, macOS, and Linux environments
Familiarity with remote support tools (e.g., TeamViewer, AnyDesk)
Experience with ticketing/helpdesk systems (Zendesk, Freshservice, Jira)
Understanding of networking basics (LAN/WAN, routers, VPNs)
Problem-solving, patience, and clear communication skills
Salary Comparison:
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USA Address:
262 West 38 Street,Suite 1001
New York City,NY 10018, USA
Philippine Address:
7F, Finman Centre131 Tordesillas Street.
Salcedo Vill, Bel-AirMakati City, Philippines
Phone: 1888-999-4311
Phone: (Philippine):02-7823-3949Email :
[email protected]
About Staffwiz
Staffwiz helps startups and growing businesses build high-performing remote teams—without the high costs. Our fully managed staffing solution covers sourcing, payroll, and HR for roles like customer service, sales, admin support, bookkeeping, marketing, and IT. Get the same quality talent as local hires—at up to 70% less.
